We will send out goods according to the delivery day and option selected. Orders will be delivered from Tuesday to Friday. We currently do not deliver on Saturday, Sunday or Monday. Orders must be received by 4pm 2 full days before desired delivery day e.g. for Wednesday delivery, order must be placed before 4pm Monday. We reserve the right to substitute flowers or foliage to the value of the order placed if we do not have the exact flowers or foliage in stock.
Our goods are sent out by courier and must be delivered on the first occasion as we are not able to take them back for re-delivery at a later date. If no-one is in, this means that the flowers can be left on the property (porch or step) or with a neighbour. If there is an alternative place to leave the flowers on the property please specify this when prompted to do so in the checkout area of our site.
We do not accept any liability for delayed deliveries caused by any third party or by fire, flood or mechanical breakdown.
We do not accept any liability for incorrect postcodes or house names or numbers leading to deliveries to incorrect addresses.
The products will be at your risk from the time of delivery.